![]() ![]() Can other devices using the same mobile carrier receive VIP messages?.Can the device receive non-VIP SMS messages?.We cannot guarantee message delivery on devices roaming internationally or off-network.If the device is connected to the home carrier's network via WiFi (WiFi calling), disconnect and use mobile data.The correct format for sending VIP SMS is 442071838750. For example, this is a UK-based mobile number in standard format 020 7183 8750. In a number of countries, local dialing may require the addition of a '0' in front of the number.International numbers should include country code, area code, and phone number (example: 442071838750) Is the phone number the security code is being sent to properly formatted? For US-based phone numbers, the format should be country code, area code, and phone number (example:14155552671).Update your phone operating system to the latest version available.Update your messaging app to the latest version available (note: SMS and Voice messages do not use the VIP Access app). ![]()
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